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Email carlo@albus.sh. There is no ticket system in alpha, and that address reaches someone who can change the platform. Ask about:
  • Access — send the Google address you sign in with.
  • More runs — the alpha cap is 20 per organization.
  • A limitation that blocks you — this is what orders the beta work.
  • A bug — include what makes it reproducible.

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What to include for a failed run

Send the session id, the idempotency key of the run (the idempotency_key field in the run’s output), and the audit output. Between them they identify the run, the agent revision it used, and where it stopped. Never send an API key, a secret value, or a provider key. Albus never asks for one — secret values cannot be read back out of the API at all.